All of our services are by appointment only, which you can book through our online scheduler or call us at (206) 523-9000. If we have not seen you in the last three months, you must call for an appointment.
Appointment Scheduling Hours
- Monday- Friday 8am- 6pm
- Saturday – By Appointment Only
- Sunday- Closed
We accept most major insurance and offer service plans.
*New patients, must call (206) 523-9000 to schedule an appointment.
Nutrition consultations are by appointment only. Follow up appointments can be scheduled through the online scheduler below or by calling the office at (206) 523-9000. Adding nutrition into a care plan greatly accelerates the progress we’re looking to make by reducing inflammation and giving the body what it needs to heal.
*New patients, must call to schedule an appointment.
Every service requires an appointment. Please use our online scheduler to schedule your next appointment. If you have any questions please contact us before scheduling.
Credit Card on File Policy
Thank you for choosing MindBody Med! We are committed to providing you with exceptional care, as well as making our insurance billing processes as simple and efficient
as possible. With the changing environment in healthcare, more responsibility of payment is being placed on the patient in the form of copays and deductibles. Thus, it has become necessary to ensure we have a guarantee of payment on file in our office.
Effective Sunday, October 1, 2023, MindBody Med will require all patients to keep an active credit card on file with us. We will bill your insurance company first, and upon their determination of benefits, we will only charge your credit card when they inform us of patient responsibility. Circumstances when your card would be charged include but are not limited to:
- NO-SHOW FEES ARE AS FOLLOWS: THESE WILL BE CHARGED THE SAME DAY AS THE APPOINTMENT THAT WAS NO-SHOWED(NOT CANCELLED WITH A 24-HOUR NOTICE).
- Missed co-payments, deductibles, and co-insurance.
- Any non-covered services and/or denial of services allocated to patient responsibility.
- Any amount not paid by your insurance 60 days after a corrected claim has been filed.
Cancelation Fees By Appointment Type
- Massage: $100
- Acupuncture: $60
- Chiropractic: $20
This in no way will compromise your ability to dispute a charge or question your insurance company’s determination of payment.
If you have any questions about this payment method, do not hesitate to ask.
Please Read Through The Following FAQ Section For Further Information
With the changing environment in healthcare, more responsibility of payment is being placed on the patient in the form of copays and deductibles. Thus, it has become necessary to ensure we have a guarantee of payment on file in our office.
Most balances owed are very small and are typically less than $150. If your balance due is larger than $250.00, we will provide a courtesy call and/or email to let you know we will be charging your card on file and/or establish a payment plan.
Yes. Your signature ensures understanding of our financial policy.
When we receive payment from your insurance company, you will also receive an EOB (Explanation of Benefits). The EOB will have a column named “Owed by Patient.” This is the deductible/coinsurance/copay amount that you owe. We will charge the credit card on file the remaining patient responsibility amount, if any, as per the EOB. Once charged, we will email you an itemized receipt of payment.
We do not store your sensitive credit/debit card information in our office. Your information is stored on our credit card processing platform, which uses PCI-Validated Point-to-Point Encryption (P2PE)—the most secure technology available—and includes support for EMV chip-card transactions, reducing credit card processing security risks for our patients.
Your credit card information must be given to front office staff before you are seen by a provider.
Yes, you can keep your HSA card on file, however, we may require an additional card to be kept on file should the funds in your HSA account become insufficient.
We will always work with you and your insurance company to ensure accurate billing. If a billing error has occurred with your insurance company, we will refund any money owed to you once the dispute/error is settled.